Delivering Customer Projects
A people skills training programme for fifty Group IS project deliverers.
Atkins is a mature project organisation, with sound process and governance. Like many we work with, the biggest challenge is when delivering complex change projects out into a multi-divisional envirornment.
The job was to complement the established process capability with new and stretched people skills for working with demanding customers across divisional boundaries.
Our Solution used an expierential two-day training workshop, with actors creating realistic scenarios in skills practice and forum theatre. The learning content included all-round influencing skills and homed in on the high quality conversations that build trusted stakeholder relationships.
"This is different, and it recognises a truth so obvious that I'm amazed you appear to be the only company out there doing what you do."